Lost connection to Updater

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AuteurMessage

Argamagus
1. Le 16/11/2010 à 23:07
So this recent patch, the setup download was going ok until it went towards the "Available" part, but a message pops up saying "Lost connection to Updater." It keeps repeating when I attempt, anyone know what's wrong?

Lucytr
2. Le 16/11/2010 à 23:16
When patching or installing, it is best to use a wired connection. Using wireless for such a large file risks file corruption and disconnections during the download which can result in the Installer requesting a CD or DVD when the connection degrades.

In addition, you will want to make sure that your firewall is configured to properly allow the Downloader access to the internet.

If you're getting a message that your computer is behind a firewall, the first thing to check is any security software on your system. Make sure that if you have security software on your system that it's disabled, removed or configured properly for WoW.


By the way, bumping 2 minutes after your initial post is bad manners and against the forum guidelines.

http://forums.worldofwarcraft.com/thread.html?topicId=10021068&sid=1

Q u o t e:
4. Please do not bump posts. If no Blizzard employees are able or available to provide an answer in your thread, you should contact our techs more directly: http://www.blizzard.com/support/wow/

Lucytr
3. Le 16/11/2010 à 23:36
When you uninstalled Norton, did you use the removal tool? Yep, Norton has a special bit of software to remove itself from a Mac.

http://www.symantec.com/business/support/index?page=content&id=TECH103489&locale=en_US

If you didn't use that, it's very likely that there's something lurking about in the background.